Why is MFA Important?
Information Technology | Why is MFA Important?
This Article explains the importance of Multi-Factor Authentication (MFA) on our FreshService Accounts and why we use it.
Freshworks is committed to providing the best and most secure solutions. As part of their ongoing efforts to protect your data and enhance your security, MFA has been enabled for our FreshService instances.
Why is MFA Important?
**1. Enhanced Security: MFA adds an extra layer of protection beyond just a username and password. By requiring a second form of verification via an authentication app, it becomes significantly harder for unauthorized users to gain access to your account.
**2. Protection Against Credential Theft: Even if a hacker manages to obtain your password through phishing, infostealer malware, or other means, they would still need the second factor to access your account. This greatly reduces the risk of unauthorized access.
**3. Compliance and Best Practices: Many industry standards and regulations now require the use of MFA for sensitive data and systems. Enabling MFA helps ensure compliance with these standards and demonstrates your commitment to protecting your customers' data.
By enabling MFA, we are taking a crucial step in safeguarding accounts and data. We aim to take a proactive approach to security and are here to assist you with any questions or concerns you may have.
Information Technology | Why is MFA Important?